Via Electronic Consumer Assistance Form* *Use this form only if you know you have a specific complaint against a New York State chartered financial institution such as a bank, mortgage banker or broker, budget planner, check casher or money transmitter.
If you are not sure, or if you have a question, please use the e-mail option below. Please note that this is not a secure Website and that information you send via e-mail could be compromised. Therefore, if you do get a credit report Bakersfield not wish to proceed via the Internet, please write to us instead. Consumer Help Unit New York State Banking Department One State Street New York, NY 10004-1417 Consumer Help Unit: (212) 709-1673 New York State Banking Department 5th Floor One State Street New York, NY 10004-1417 All of get a credit report Bakersfield the following information is required in order for us to process your complaint (check list): If you are contacting us via e-mail, please provide your complete street and internet e-mail addresses. one free credit report
Please note that anonymous complaints cannot be processed. When You Contact the Department While we try get a credit report Bakersfield to answer as many of your questions and resolve problems over the phone when possible, it is often the case that in order to resolve an issue, we must send a copy of the written complaint to the person or firm you are complaining about therefore, the information contained in the complaint is not considered confidential. Resolution of complaints may require the submission of written get a credit report Bakersfield documentation, as the Complaint Check List indicates. view credit report free We will advise you if we need additional information as we process your complaint. Once the complaint package is complete, we will send you a confirmation of receipt of your complaint within five business days.
It get a credit report Bakersfield is important to remember that the Banking Department does not act as the complainant's attorney. It also does not have the power to adjudicate or sit in judgment over complaints. If a dispute turns on facts that do not involve a supervised entity's violation of a specific law or regulation (such as a matter concerning a bank's exercise of internal policies or guidelines) the Banking Department may not have the authority to obtain the relief a complainant is seeking. In that case, the Banking Department will advise the complainant about other ways to pursue the complaint, such as through consulting a private attorney and/or initiating a court proceeding. free credit report from all three credit bureaus Institutions not under New York State Jurisdiction The Banking Department does not have the authority to resolve complaints involving entities that are not under New York State jurisdiction. Some institutions are regulated by federal government agencies.
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